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Welcome to the City of Dubuque Online Payment Site

This portal provides a citizen with the tools to:

  • make a payment
  • view current account information (billing,consumption)
  • view prior account information (payments,billing,consumption history)
If you have any questions, you can call the City of Dubuque Utility Billing Department at:
(563) 589-4144

***NOTICE*** Due to server and storage issues, online payment of utility bills is currently not available. Customers may access their accounts to view new bills, payment and billing history and water usage. If you need to make a payment please call 563-589-4144 to make a credit card payment by phone. The normal $5 phone payment fee will be waived.

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If you are a new user and already receive a bill from City of Dubuque activate your account here.

If you are a new user and would like to use the online services but do not receive a bill from City of Dubuque register here.
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